What data we collect
When you use the Euro 2012 platform, we collect certain necessary information. This data is used solely to improve your experience and ensure your security. Full details are provided below:
| Data Type | Example | Reason for collection |
|---|---|---|
| Identity Information | Name, date of birth, NID number | KYC verification and age confirmation |
| Contact Information | Mobile number, email address | Account Security & Notifications |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing & Fraud Prevention |
| Technical Information | IP address, device information, browser | Security monitoring |
| Gaming History | Bet records, wins & losses | Responsible gaming & service improvement |
How Your Information Is Used
Euro 2012 uses your data only for specific, legitimate purposes. We never use your information for anything else without your consent. The primary uses are:
- Account management: Registration, login, password recovery, and KYC verification
- Payment processing: Processing deposits & withdrawals and maintaining transaction history
- Security: Fraud detection, prevention of multiple accounts, and monitoring of suspicious activity
- Support: Issue resolution & complaint processing
- Responsible Gaming: Analyzing gaming patterns to identify and support at-risk players
- Marketing (optional): Sending details of special offers and promotions if you have given your consent
- Service Improvement: Analyzing user experience to improve the platform
If you prefer not to receive marketing emails or SMS, you can opt out at any time from your account settings.
How long your data is retained
Euro 2012 does not store your data indefinitely. Each type of data has a specific reason and defined retention period:
- Active account data: Retained for as long as your account remains active
- Transaction records: Minimum 5 years as required by law
- KYC documents: Up to 5 years after account closure
- Gaming logs: Up to 3 years, after which it is deleted
- Support Conversations: Up to 2 years
Sharing Information with Third Parties
Euro 2012 does not sell your information to advertisers or third-party businesses. However, in limited circumstances, certain information may be shared with third parties:
- Payment Processors: To process transactions with bKash, Nagad, and Rocket
- Game provider: Providers such as Pragmatic Play and Evolution receive only the minimum data necessary to keep games running
- Cybersecurity firm: For fraud detection purposes
- Law Enforcement Agencies: In response to a court order or legal obligation
All such third parties are contractually bound to comply with Euro 2012's privacy policy. They are not permitted to use your information for their own commercial purposes.
Cookie & Browser Tracking Policy
Euro 2012's website and app use cookies. Cookies are small text files stored in your browser that allow the website to recognize you.
- Essential cookies: Required to maintain login sessions and ensure security — these cannot be disabled
- Performance Cookies: Website performance & user experience analytics
- Functional cookies: Remembering your preferences such as language and theme
- Analytics cookies: Understanding which sections of the site are most frequently used
You can disable non-essential cookies through your browser settings, though doing so may affect the functionality of certain features.
Your Privacy Rights
Euro 2012 believes every user has full rights over their own data. Your rights are outlined in detail below:
Right to Access
To find out what personal data we hold about you, please submit a written request.
Right to rectification
You have the right to request corrections if any of your information is inaccurate.
Right to Erasure
You may request account closure and deletion of your data.
Right to object
You may opt out at any time to stop your information from being used for marketing purposes.
Right to Portability
You can export your data in a readable format.
Right to Complain
You have every right to report any suspected data privacy breach to our support team.
Our Data Security Measures
Euro 2012 uses industry-leading technology to protect your data. Our security isn't just on paper — it's implemented at the technical level:
- 256-bit SSL/TLS Encryption: All data exchanged between your browser and our servers is encrypted
- Encrypted Database: All sensitive data stored on our servers is kept in an encrypted state
- Two-factor authentication (2FA): Mobile OTP required at login
- Firewall & DDoS Protection: Round-the-clock monitoring to prevent server attacks
- Regular security audits: Third-party security experts conduct regular system audits
- Restricted access: Only authorized staff can access data on a need-to-know basis
Protection of Minors' Data
Euro 2012 is strictly an 18+ platform. We do not knowingly collect any information from individuals under the age of 18.
Age verification is mandatory at registration. If we become aware that a minor has registered, the account will be closed immediately and all collected data will be deleted.
If you are aware that a minor is using Euro 2012, please contact our Help Centerto let us know.
Privacy Policy update process
Euro 2012 may update this Privacy Policy from time to time. Changes may occur due to legal requirements, the introduction of new features, or security improvements.
- For significant changes, an SMS will be sent to your registered mobile number
- You will also be notified via app notifications
- The date of any update will always be noted at the top of this page
- Continued use of the site after any changes will be considered acceptance of the updated policy
Privacy Contact
For any questions, complaints, or requests regarding data privacy, please reach us through the following:
- Email: privacy@euro2012.net
- General Support: support@euro2012.net
- Live chat: Available 24/7 on the website and app
- Help center: Visit the help center page
Data requests are typically responded to within 7 business days. Complex requests may take up to 30 days — you will be notified in advance if this is the case.
Our Commitment to Protecting Your Data
Euro 2012 protects your privacy through action, not just words
256-bit Encryption
Euro 2012 applies the same level of encryption used by banks and government institutions. Your data cannot be accessed by any unauthorized party.
Your data is never sold
Many platforms sell user data to advertisers. Euro 2012 never does. Your data is used solely to provide services to you.
Your data, your control
You may request to view, correct, or delete your personal data at any time. Euro 2012 will fulfill such requests promptly.
24/7 Monitoring
Our security team monitors systems 24/7. Any suspicious activity detected is acted upon immediately.
Transparent Policies
No hidden terms. This page clearly explains what data is collected, where it goes, and how long it is kept.
Regular audits
Independent third-party security experts regularly audit Euro 2012's data protection systems.